Ensuring that clients can expect high-quality services from appropriately trained providers is critical to the on-the-ground reality of financial counseling and coaching professionalism. The essays in this pillar detail the many areas in which the field can establish and support standards and mechanisms for quality control—including both the breadth and depth of training, professional certifications and accreditations, and opportunities for client feedback and ongoing counselor and program development.
Training, professional development, and certification for practitioners and programs.
Service delivery models and the underlying data systems that support them.
Local, state, and national stakeholder networks that support and develop practitioner efforts.
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